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Prices

Prices for hospitals and care facilities

Whoever posts a care need pays no platform fee for it. Home care services and care providers that offer care use a location subscription at the list price of €99 plus VAT per location per month.

€0Postingper locationper month

Two roles, two clear prices

Seek care

€0 Posting is free of charge
  • For hospitals, medical practices, advisory services, private individuals and providers passing on a care need
  • Post a care need once, regional care request
  • No platform fee for posting
Register free of charge

Offer care

€99 per location per month, plus VAT
  • For home care services and care providers that handle care requests and agree acceptances
  • Interest in the entire care or in individual services
  • The subscription only starts with the first expression of interest
  • Cancellable at the end of the current contract month, no minimum term
  • Offer for several locations of an operator or association on request
  • No commission per patient
Register your location

What does ‘per location’ mean?

A location is the operating site from which your organisation provides care and for which you define a service area. The list price applies per location – not per provider organisation and not per member of staff. Three locations that accept patients are three location subscriptions; several accesses at one location remain one location subscription.

For several locations of an operator or association, get in touch – we will make you an offer.

Care providers can use both roles

Even with a location subscription, posting your own open care needs remains free of charge.

No fee per patient placed

You pay a fixed monthly flat rate per location. There is no success fee, no fee per request and no paid preference.

Questions and declines about a care need are also possible without a location subscription and do not start a subscription.

Contract terms

The location subscription costs €99.00 plus VAT per location per month.

  • Price: €99.00 plus VAT per location per month (list price). For several locations of an operator or association, get in touch – we will make you an offer.
  • Billing: per contract month; the first contract month starts with the subscription. You receive the invoice as a PDF in the portal; payment is due within 14 days, there is no direct debit.
  • Billing route: the subscription and the contract apply per location. Billing is per location or collectively through the umbrella organisation in a collective invoice with one item per location. You can see which route applies to your location on the contract page in the portal.
  • Term: no minimum term, cancellable at the end of the current contract month.
  • Price changes: we announce them by email at least six weeks in advance; they then also apply to running subscriptions. Because the subscription can be cancelled at the end of the current contract month, you can cancel beforehand.
  • Start: the subscription starts with your location’s first expression of interest – after you have expressly confirmed the price and the contract terms in that step; without confirmation there is no expression of interest and no subscription. It applies per location; other locations of your organisation are not affected. Until then, registration, approval and the notifications of new care needs are free of charge.
  • After cancellation: ongoing agreements can still be worked on; new expressions of interest are only possible with a new subscription.

The price and the full contract terms are shown in the portal before the first expression of interest. Prices as of 9 Oct 2026.

Register free of charge

Registration and activation are free of charge. Registering does not create a subscription – it only starts with your location’s first expression of interest and your express confirmation.

Register free of charge

Questions about prices

There is no platform fee for posting a care need. This says nothing about how the care services themselves are funded – that depends on your long-term care insurance fund (Pflegekasse) or statutory health insurance fund, or on your agreement with the care provider.

The location subscription costs €99.00 plus VAT per location per month (list price). For several locations of an operator or association, get in touch – we will make you an offer. It only starts when your location expresses interest in a patient for the first time and you expressly confirm the price and the contract terms in that step – registration and approval are free of charge. It can be cancelled at the end of the current contract month and has no minimum term. We announce price changes by email at least six weeks in advance. You will see the price and the full contract terms in the portal before your first expression of interest.

No. The price applies per location – not per member of staff and not per patient placed.

For several locations of an operator or association, get in touch – we will make you an offer. Such an offer does not give a better position or preferential notification.

The subscription and the contract apply per location: every location that accepts care takes out its own location subscription. Billing is per location or collectively through the umbrella organisation in a collective invoice with one item per location. You can see which billing route applies on the contract page in the portal. For several locations of an operator or association, get in touch – we will make you an offer.